What's the warranty on the device? We offer a two year warranty on manufacturer defects. These devices are built very solid, I have yet to encounter an issue after 5 years.

​Is it compatible with PC or MAC? It is compatible with both! We are not supporting the newest Apple operating system that was just released. Our programmers are working on it.

​Do I get support after sale? Yes, we are more about growing a family of researchers than just selling you a device. We have a private app designed for this purpose.

​Do you ship international? Yes, we ship worldwide for FREE.

​Does the power work in my country? Yes, Bio-Well uses the power from your computer so it doesn't matter where you are using it.

​How much do practitioners charge for scans? Our new practitioners charge $75 per scan (30 min) and $75 for a therapy session. Our experienced users charge up to $250 per session.

​Can I sell Bio-Well to my clients? Yes, we offer an affiliate program that you can get 10% commission on your referrals. 

How long does the training take? Our advanced certification training is 12 hrs.

​Do you offer refunds? Yes, the Bio-Well comes with a 100% Satisfaction Guarantee and a 14-day return policy. To qualify, you must attend at least one support call to ensure you're fully equipped to use the device. Our goal is to help transform your business and life with the skills and insights gained through this technology.